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Appointment only, drive-up testing for COVID-19 available at MercyOne New Hampton


An appointment only, drive-up testing site for COVID-19 is available at MercyOne New Hampton. A patient should wait to call for a testing appointment until they have had symptoms of COVID-19 for 4 days as the test may not be accurate until day 4 of the illness.


"Due to a limited number of test kits available, we are only testing people who meet specific criteria. Phone screens and appointments are required prior to coming to the mobile testing site," said Jessica Flanscha, BSN, Manager of MercyOne New Hampton Family Medicine. "We are implementing a mobile testing location to keep possible positive cases away from other sick people. If you’re having mild symptoms, please self-isolate and recover at home regardless if it’s for a cold, flu or COVID-19. Data shows around 80% of cases are considered mild."


MercyOne New Hampton advises against going to the Emergency Department if you have mild symptoms of illness. If you have symptoms of COVID-19 such as fever, cough or shortness of breath, call the MercyOne New Hampton Family Medicine at 641-394-2151 and ask to speak to the triage nurse regarding COVID-19 testing.  The nurse will instruct you on the best next steps for your care and whether you qualify for testing, based on your symptoms.  If you are emergently ill, you should call 911 or call MercyOne New Hampton Emergency Department prior to your arrival at 394-4121.


All patients need to call MercyOne New Hampton Family Medicine at 641-394-2151 to verify they meet the criteria for testing and to schedule a testing appointment.  The public is urged to stay away from the testing site for patient and staff safety.  Please allow the medical professionals to perform their jobs without the presence of unnecessary traffic or pedestrians. 








The World Health Organization has declared COVID-19 a pandemic, President Donald Trump has declared COVID-19 a national emergency and Governor Kim Reynolds has signed a Proclamation of Disaster Emergency amid COVID-19 cases in Iowa.  With that in mind, and the uncertainty of the future, the Chickasaw County Auditor’s office has made the decision to encourage all Citizens to absentee vote for the June 2, 2020 Primary Election. 

We are encouraging all Chickasaw County voters to request an absentee ballot and to cast their ballot in the comfort and security of their own homes.  We ask that you protect yourself and our Precinct Election Officials by simply completing the Absentee Ballot Request Form and returning it ASAP (a request form must be received in our office by 5:00 p.m. on May 22nd) so that we may send a ballot to you to be voted and returned to us postage paid.  To be counted, the ballot must be postmarked by June 1, 2020 or hand delivered to our office by 9:00 p.m. on Election Day. 

Polling Sites may be limited on Election Day so please consider the Vote by Mail option.

If you are not registered to vote you may go to the county website at and print off a voter registration form and mail to: Chickasaw County Auditor, PO Box 311, New Hampton, IA 50659.  Deadline to pre-register to vote for the June Primary is May 22, 2020. 

Checklist to Vote by Mail

Are you registered to vote?    Check here:

a.       You may register online or print off a registration form at and mail to the Auditor’s office at PO Box 311, New Hampton, IA 50659.

            Have you filled out the Absentee Ballot Request Form completely? 

a.       You may print off an absentee request form at and mail to the Auditor’s office at PO Box 311, New Hampton, IA 50659.

b.      Be sure to mark the Political Party for which ballot style you wish to vote.

c.       Be sure to sign your request form.

d.      Last day to request an absentee ballot by mail will be May 22, 2020.

When you receive your ballot, vote it as soon as possible and mail back to the Auditor’s office in the postage paid envelope. 

a.       Be sure to Sign the affidavit envelope or your vote will not count. 

b.      Must be postmarked by June 1, 2020.  Please mail well in advance of this date.


??QUESTIONS??  Auditor’s office telephone number 641-394-2100





Our agency is committed to the well-being of the people we serve. Due to recent concerns of Covid-19, we are asking if you had your child scheduled for immunizations at our office on April 2, 2020 that you call our office at 641-394-4053 to reschedule to a later date. Sorry for the inconvenience, we appreciate your cooperation in this matter. 




Joint Media Statement from MercyOne New Hampton, Chickasaw County Public Health and Chickasaw County Emergency Management

COVID-19 Update


As you are all well aware this situation is evolving quickly.  Healthcare providers and public entities in Chickasaw County, including MercyOne New Hampton, Chickasaw County Public Health, business representatives and religious leaders are working together to closely monitor this situation.  The county Emergency Operations Center (EOC) is open and have an emergency response structure in place to deal with community questions, public requests and to reduce duplication of efforts.  

The Chickasaw County Emergency Operations Center (EOC) is a centralized location to support multi-agency and/or multi-jurisdiction disaster response coordination and communication.  The structure used is the incident command system, which is the standard nation-wide. Each day, the EOC Director, Section Chiefs, and Management staff receive regular briefings, establish emergency management priorities, review current objectives, plan future objectives, and formulate the EOC Action Plan for COVID-19.

"The organizational structure we follow is the same structure counties all over country use," explained county EOC Public Information Officer, Bridget Edson.  "Our team is working daily on our local COVID-19 response are all trained in emergency management planning, response, and recovery capabilities for planned and unplanned events.  We ask for a level of understanding from the community as our teams work diligently to stay on top of this constantly changing situation."


Local agencies are also requesting patience from the community as there are many who are wanting to help in any way they can.


"We greatly appreciate the community's willingness to help out by making mask covers and donating other supplies," expressed MercyOne New Hampton CEO, Aaron Flugum.  "Please understand though that while there are many great ideas on social media to help during this time, our health care team needs to validate what is truly needed and how homemade items can be laundered and used so we don't create an infection prevention issue.  The command center at MercyOne is operational and our team is working around the clock, each and every day for the residents of our service area.  We are working closely with the county EOC by having a liaison in the county command center daily."

  The outbreak of COVID-19 continues to be fluid and changing situation. While it is a priority to keep the public informed about updates in Chickasaw County, please understand that the #1 priority is to care for patients, protect their privacy and implement emergency preparedness plans. Again, if you have questions regarding COVID-19, please call the hotline that is staffed by the Iowa Department of Public Health at 2-1-1. To donate supplies locally or offer assistance in other ways, please call the county EOC at 641-229-8011.




Public Health Nursing Administrator Position



Chickasaw County Public Health and Home Care Services are seeking a Public Health Nursing Administrator.  Educational requirements:   BSN with current RN Licensed in the State of Iowa or RN with one semester course in Community Health Nursing and/or 3-5yrs of full-time experience as PHN in a community setting with focus on nursing services to individual's in a home setting.   Computer skills and software knowledge are needed.  Other requirements are a valid Iowa driver's license, and proof of auto insurance.  Scheduled 40hr work week with fluctuations depending on the needs of the community and work place.  Complete job description and application are available at Chickasaw County Public Health and Home Care Services, 260 East Prospect Street, New Hampton, Iowa or at website (  Application and job description can also be found on the ChickasawCounty website (  Send completed application to the Chickasaw County Public Health and Home Care Services, address as listed above.   Deadline for applications is on or before 4:00 p.m., April 23, 2020





Isolation Guidance for all Iowans vs.

Essential Services Personnel

Updated: 3/17/2020



COVID-19 is circulating in Iowa communities and many more Iowans are likely to become ill in the coming weeks. This guidance describes isolation recommendations for ill and well essential services personnel, as well as all Iowans.  


Essential Services Personnel includes the following categories:

·         Healthcare providers

·         Law enforcement

·         Fire & EMS personnel

·         Long Term Care personnel

·         Residential Support Facility personnel


Isolation recommendations for well Essential Services Personnel with potential COVID-19 Exposure

Stay home and isolate yourself from others in the home for 14 days after your last exposure. Essential services personnel are allowed to go to work as long as they remain asymptomatic and monitor their temperature at the beginning and end of their shift.  If essential services personnel become symptomatic at any point during their shift, they should be sent home immediately and self-isolate until the conditions below (recommendations for all ill essential services personnel) are met.


If essential services personnel are providing healthcare in a hospital, long term care or residential care facility, they should wear a procedure/surgical mask when providing care (within 6 feet of patients). All other essential services personnel should practice social distancing, as feasible. There may be times when these personnel are unable to social distance, however and because personal protective equipment is in short supply and because these contacts will generally be lower risk, there is no requirement to wear a procedure/surgical mask. 


Recommendations for all ill Essential Services Personnel

Stay home and isolate from others in the house until:

·         You have had no fever for at least 72 hours (that is three full days of no fever without the use medicine that reduces fevers)


·         other symptoms have improved (for example, when your cough or shortness of breath have improved)


·         at least 7 days have passed since your symptoms first appeared



Isolation recommendations for well Iowans with potential COVID-19 exposure

Iowans should stay at home and isolate themselves from others in the home in the following situations:

·         Taken a cruise anywhere in the world in the last 14 days.

·         Traveled internationally to a country with a level 3 travel warning in the last 14 days. 

·         Close contact with a suspected or confirmed COVID-19 case in the last 14 days. 


Recommendations for all ill Iowans

Stay home and isolate from others in the house until:

·         You have had no fever for at least 72 hours (that is three full days of no fever without the use of medicine that reduces fevers)


·         other symptoms have improved (for example, when your cough or shortness of breath have improved)


·         at least 7 days have passed since your symptoms first appeared.






Joint Media Statement from MercyOne New Hampton, Chickasaw County Public Health and Chickasaw County Emergency Management

COVID-19 Update


 As you are all well aware this situation is evolving quickly.  Healthcare providers and public entities in Chickasaw County, including MercyOne and Chickasaw County Public Health are working together to closely monitor this situation.  A this time, there are no confirmed cases of COVID-19 in Chickasaw County. 


Symptoms of COVID-19 include fever, cough and shortness of breath. Those most at risk of the virus are older adults, and individuals with underlying health conditions.  If you have symptoms, please call your health care provider before going in, as many facilities in our area are limiting the flow of people in their facilities.


Emergency plans and precautions have been implemented at Chickasaw County Public Health, MercyOne, and all long term care facilities in the county.  It is important for all Iowans to prepare for COVID-19 in the same way we would prepare for severe weather or other events that could disrupt normal routines. 


As a community, the practice of social distancing is being used to slow the spread of the virus.  The strategy will only be effective if we all do our part to stay home as much as possible.  This includes limiting groups and meetings to no more than 10 people, as recommended by the CDC.  The same applies for children and youth in the community, please educate your loved ones to make wise decisions while we are working together to stop the spread of COVID-19.


Make a plan and discuss it with your family. What would you do if you could not go to work because of illness? What if you have children and your daycare providers were ill? How would you get groceries if you were ill? These are all questions to think about. has resources to help guide your preparations.


It is normal to be concerned about a new virus. Being uncertain and anxious about COVID-19 is normal, especially with reports of illness and death in other countries.


 · Stay Calm- It’s important to not pass along or spread misinformation. Recognize when other people’s fears and anxieties are influencing your own emotional or mental health. When we integrate other’s fears and anxieties into our own emotional or mental state, we act and make decisions out of fear, rather than facts.

· Keep up-to-date- For topics that cause significant anxiety, people find themselves better able to cope if they feel knowledgeable about the topic. Use trusted resources, such as Center for Disease Control and Prevention (CDC) and the Iowa Department of Public Health (IDPH).

· Unplug- Information, real or fake, is a constant in today’s society. It is important to have the facts and stay up-to-date, but when information creates a barrier to daily functioning, it can increase fear and anxiety. Be aware of how plugged in you are and to what you are exposing yourself.

· Prioritize good sleep, exercise and healthy eating choices- Stress affects your immune system response. Make a list of priorities and include commitments to 8 hours of sleep, adequate exercise and healthy eating choices.

· Focus on Preparedness- Be informed; be educated. One way to address anxiety is to focus on the circumstances you can control. Taking efforts to control what you can, like washing your hands and other prevention strategies, will help to lessen the stress caused by the fear of the unknown. Both the CDC and IDPH websites have resources on prevention and preparedness.


It is important to understand that the risk of influenza is much higher than the risk of COVID-19 in Iowa right now.  Prevention of COVID-19 is the same as that for other respiratory illnesses (like the flu):

 · Cover your coughs and sneezes with a tissue or your upper arm/elbow

· Clean your hands frequently with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.

· Contain germs by staying home when ill



Iowa has also created a public hotline established for Iowans with questions about COVID-19. The line is available 24/7 by calling 2-1-1. 







TO: New Hampton Newspaper/ Nashua Reporter/Radio Stations/Public

FROM: Chickasaw County Supervisors

DATE: March 17, 2020 at 10:45 AM.


“Chickasaw County has elected to close their offices to the public to limit the spread of Coronavirus-COVID-19.  Our goal is to protect the citizens and employees of Chickasaw County.  Our employees will continue to perform essential county services. Please contact the Department by phone if you have questions regarding services. County Departments and phone numbers are listed below.”

Effective immediately-until further notice:  Due to Coronavirus- COVID-19 and public health concerns, all Chickasaw County offices listed below are closed to the public.  It is our intent to continue essential public services.   Law Enforcement Center and services will continue with extra protocols in place.  Essential court proceedings are still taking place.  The Chickasaw County Board of Supervisors recommends suspending all public gatherings at this time.  If you have any questions, you may contact the corresponding offices.


Auditor’s Office: 641-394-2100

Board of Supervisors Office: 641-394-2100

Treasurer’s Office:  641-394-2107

Driver’s License Office: 641-394-3204

Recorder’s Office: 641-394-2336

Engineer’s Office: 641-394-2321

Assessor’s Office: 641-394-2813

Clerk of Court: 641-394-2106

Community Action: 641-394-2007

Attorney: 641-394-3446 Public Health & Home Care Services: 641-394-4053

Veterans Affairs Office: 641-394-3232

Environmental Health: 641-394-4053

Emergency Management Agency Office: cell phone: 641-229-6101

Conservation Office: 641-394-4714 (closed to the public.)

Sheriff’s Office: 641-394-3121 (suspending fingerprinting for employment purposes, jail visitations, & weapon permits)


Public Health & Home Care Services-641-394-4053



There are many citizens worried about the spread of COVID-19 in Chickasaw County. All questions regarding COVID-19 should be directed to the Iowa Department of Public Health (IDPH) by calling their hotline at 2-1-1. It is encouraged that everyone practices the following safety precautions:

• Avoid close contact with people who are sick
• Cover your nose and mouth when you cough or sneeze
• Thoroughly wash your hands wit 

Chickasaw County Public Health Nursing Services • New Hampton, IA • (641) 394-4053